Effective Date: 9/15/2025
Last Updated: 9/15/2025
KobiCare, operated by Protreon Inc., is committed to ensuring digital accessibility for all users, including those with disabilities. We strive to provide an inclusive experience and improve accessibility on an ongoing basis in alignment with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
1. Our Commitment
- Ensure that people with disabilities can access, understand, navigate, and interact with our website and services.
- Design features that work with screen readers, keyboard navigation, and assistive technologies.
- Prioritize readability, clarity, and alternative formats where applicable.
2. Accessibility Features
- Responsive design compatible with desktop and mobile assistive tools.
- Text alternatives for meaningful images and media.
- Keyboard-friendly navigation and focus indicators.
- Color contrast ratios designed for readability.
- Avoidance of flashing content that may trigger seizures.
3. Continuous Improvement
- We regularly audit and update the KobiCare platform for accessibility issues.
- We work to implement recommendations from usability testing, automated audits, and expert review.
- New features and content are built with accessibility in mind.
4. Feedback & Assistance
- We welcome feedback on the accessibility of KobiCare. If you encounter any barriers, need assistance using the platform, or wish to request an accessible format of any content, please contact us:
- 📧 support@kobicare.com
- 📍 Protreon Inc. – Accessibility Coordinator
- 2110 Thousand Trails Blvd, Clermont, Florida 34714
5. Third-Party Content
- While we strive to ensure full accessibility on our site, some third-party content or integrated tools (e.g., payment processors, maps, videos) may be outside our control. We encourage these partners to meet accessibility standards, and we will offer alternative access when possible.
6. Legal Compliance
- We aim to comply with applicable accessibility laws such as the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and global regulations where required.
